Maintenance and malfunctions

Report a malfunction

If there is a network outage or server malfunction that is not mentioned on this page, you can let us know very easily.

Between 9.00h and 17.30h you can report a network outage or server malfunction by mailing to the following address:

Support by phone
Phone: +31 (0)10 - 448 22 90

E-mail Support Ticket
On support.flexservers.com you can create an E-mail Support Ticket.

SMS Ticket
If you have an urgent problem because of network outages or server malfunctions outside office hours, you can contact the technical service directly through this SMS form. With sending an SMS ticket, you agree on paying € 80,– per hour. If the problem appears to be a Basic support topic, you will not be charged.