Basic support

Flexservers offers Basic support on all servers

What do you do if the problem is not covered by Basic support?

For Basic support, you need to create a support ticket. Problems that are not covered by our Basic support services might be covered in our Paid support services.

What is covered by Basic support?

Hands-on

Installation operating system (for new orders) details 

Hardware

Network malfunction details 
Hardware warranty (harddisk, memory, processor, etc.) details 































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Basic support