Basic support

Flexservers offers Basic support on all servers

What is covered by Basic support?

Hands-on

Installation operating system (in case of a new order)

Hardware

Network malfunction
Hardware warranty (harddisk, memory, processor, etc.)

For Basic support, you need to create a support ticket.

What to do if the problem is not covered by Basic support?
Problems that are not covered by our Basic support services might be covered in our Paid support services.